FAQ
Hair Extensions FAQ
How long does the hair last for?
Our hair lasts between 6-12 months if correct care and maintenance procedures are followed. Most of our clients get about 9-12 months use. For more information please read ‘Ultimate Hair Extension Care Guide’
What brand of hair do you use?
We use our very own developed brand Harlow & Haze! We have taken years perfecting our hair to be incredibly long lasting! We also use the amazing Jadore Hair Extensions here in the salon as we believe the quality matches our own.
What length does your hair come?
Our hair is 22” long which means clients can be more flexible! We will always cut them to whatever length you desire.
How often do I need to have my extensions re-applied?
Tape wefts need re-tapes every 6-8 weeks
Sew-in wefts need move ups every 6-8 weeks
Micro/nano beads need move ups every 8-10 weeks
For more information please read ‘Ultimate Hair Extension Care Guide’
Can I straighten and blow-dry my hair extensions?
Yes! You can treat them as if they were your own, keeping in mind that the more heat used on them, the lower the life span. Heat causes the moisture to evaporate which may leave them dry so make sure you use a high quality thermal spray. We recommend: Muk Hair Care Thermal Spray or any of the Original & Mineral styling products.
What does Remy mean?
Remy (or Remi) is a term used when the hair has been cut from the donor in a manner that keeps the hair cuticle intact.. The cuticles are all running the same way which means FAR less chance of matting and more hair harmony! Non-remy hair is when the cuticle is not aligned meaning a harsh factory process of stripping back the cuticle and coating the hair in silicones. This hair typically lasts 1-4 months.
Are they double drawn? And what does this mean?
Yes they are double drawn! When extensions are double drawn the short hairs in the pony tail have been removed leaving only the long hairs. This means the hair at the ends of the extensions are thick and fuller – you won’t need as many piece in!
Are they hard to maintain? Can I swim in them?
They are actually quite easy to care for! Your daily routine won’t be much different and as long as you follow the correct care and maintenance procedure, it will become second nature quite quickly. Yes you can swim in them! Moroccan oil needs to be applied before and after swimming.
For more information please read ‘Ultimate Hair Extension Care Guide’
Can I dye them?
Yes you can but nothing stronger than a semi-permanent. This still may lower the life span of your extensions. Bleaching is not to be used on extensions! So just remember to only dye DARKER not lighter.
Do you offer a payment plan?
YES! We offer Zippay & Afterpay! We process these payments through our Salonpay portal.
Do you a have question that was not in our FAQ?
If you have any questions about hair extensions, services, products, or anything related to hair, please contact us through our socials or message our Bookings Manager. All inquiries and feedback are appreciated, as they help us improve customer experience and keep our FAQ up to date.